Shipping Policy
Shipping Policy for Pehnava by Shreshtha
Shipping Service
Pehnava by Shreshtha uses the services of reputed courier providers to ensure delivery to almost all parts of India (subject to courier vendor confirmation). We strive to provide on-time delivery for all domestic orders.
Estimated Time of Delivery
Pehnava by Shreshtha makes every effort to deliver products as soon as possible. Generally, it takes about 10-12 days to deliver your order to your doorstep. However, Banarasi, Chanderi, and other handmade items may take longer due to on-order manufacturing.
Possible Delivery Delays
There may be delays in delivery due to the following reasons:
- Bad weather
- Political disruption
- Any other unforeseen situations
In such cases, our customer support team will contact you and inform you via email. Please note that we are unable to compensate for any inconvenience caused by delays in delivery.
Delivery Days
Items are only delivered on business days. Apart from Sundays, there are certain holidays throughout the year that are not considered business days. Deliveries will not occur on these days.
Shipping Charges
Free shipping is available for orders above Rs. 1,999.
For orders below Rs. 1,999, a shipping charge of Rs. 199 will apply.
Cash on Delivery (COD)
Cash on Delivery (COD) is not available for any orders. Customers are requested to make payments online through secure payment gateways provided on our website.
International Shipping
Pehnava by Shreshtha also offers international shipping for its products.
Customer Support
For any kind of assistance and support, you can reach us at this email address: pehnavabyshreshtha@gmail.com to resolve your queries and requirements.