Terms & Conditions

Acceptance of Terms:
All users must agree to the Terms & Conditions before purchasing from Pehnava by Shreshtha. Pehnava by Shreshtha may modify these terms at any time without prior notice.

Product Assurance:
All products are thoroughly checked and assured by the vendor before dispatch to maintain high standards.

Price and Availability Changes:
Pehnava by Shreshtha reserves the right to change product prices and availability without prior notice.

No Return Policy:
Pehnava by Shreshtha does not accept any returns once an order is placed. Customers must review all product details carefully before making a purchase.

Cancellation Policy:
Pehnava by Shreshtha does not entertain cancellations from customers once an order is placed. Customers must review the cancellation policies carefully.

Order Cancellation by Pehnava by Shreshtha:
Pehnava by Shreshtha reserves the right to cancel any order for incorrect product information. In such cases, a refund will be provided, even for prepaid orders.

Non-Delivery or Late Delivery:
If non-delivery or late delivery occurs due to customer mistakes, any additional charges for re-delivery will be the customer’s responsibility.

Clarifications:
If users need clarification on the Terms & Conditions, they can request it via email.

Product Descriptions:
Pehnava by Shreshtha aims to provide accurate product descriptions but does not guarantee them. Slight color variations may occur due to photography conditions.

Authenticity of Information:
Users must provide accurate information for their orders. Pehnava by Shreshtha reserves the right to verify details and cancel any registration with fake information.

Credit Card Use:
The responsibility for credit card use lies entirely with the user. Pehnava by Shreshtha is not responsible for any fraudulent activity involving credit cards.

Age Requirement:
Users must be at least 18 years old or have parental/guardian consent to order from Pehnava by Shreshtha.

Complaints:
Complaints will not be entertained after five days of delivery.

Policy Agreement:
By placing an order, users confirm they have read and accepted Pehnava by Shreshtha's Terms & Conditions, Return Policy, Shipping Policy, and Privacy Policy.